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prim10437:Error: “Warning: Current license file is not valid for this version. Please contact your supervisor” when attempting to log in

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Solution ID: prim10437
Error: "Warning: Current license file is not valid for this version. Please contact your supervisor" when attempting to log in
Status: Reviewed
Version(s): 3.x, 4.0, 4.1, 6.0, 6.1, 6.2, 6.2.1

Problem:

When attempting to log into Project Manager/Project Management, the following errors appear:


“Warning: Current license file is not valid for this version. Please contact your supervisor.”
 

“Licensed named users is less than configured Named users. Please use  the Users dialog under the Admin menu in Primavera Project
Manager to correct the problem. Please see readme.txt for more information.”
 


“A Problem has occurred with your application License: Application license not installed or corrupted.. Click OK if you would like to see a
license summary.”

 


 Hitting OK shows:
“License Key Summary
( License data is not valid. )”

Problem: License file is invalid
Licence file is invalid
Problem: Even after loading a valid license file into the database, logging into Project Manager/Project Management, the following errors appear
Fix:

CAUSE 1:

There is no license in the database.

FIX 1:


To resolve this issue,  a license needs to be loaded into the database.



Select the ‘Administer…’ button and proceed through the wizard to load the license file into the database:

Fix:  

CAUSE 2:


The license file being loaded into the database may be corrupt.


 


FIX 2:


If you have a valid license.txt file and have loaded it into the database and still get the above errors, the license file may be corrupt.
To resolve this issue, download a new temporary license from http://licensecodes.oracle.com   Requeset a permanent license file by emailing licensecodes_ww@oracle.com with the following:



  1. Licensed product

  2. Company name

  3. Oracle CSI number, if available    or  Company specific Serial Number.
     

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