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prim34731:Project Management freezes when importing a P3 project.

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Solution ID: prim34731
Project Management freezes when importing a P3 project.
Status: Reviewed
Version(s): 4.0, 4.1, 5.0



Problem: Project Management freezes when importing a P3 project.
Problem: Importing of P3 file hangs with no warning message or options.
Problem:

P3 file will not import.

Problem: P5 hangs during P3 import.
Cause:

A Custom Data Item (CDI) in P3 starts with a double-quote, and has no closing double-quote, or starts with a double quote and contains an odd number of double quotes.

Fix: This known problem in Project Management is currently under review and may be corrected in a future release. If you would like to let Primavera know that your company is experiencing this issue, please select the “Send us your feedback and comments by creating a support incident here” link below.
Fix:

Workaround 1: (for those with access to P3)



  1. Open the Concentric/P3 project in P3.
     

  2. Enable the Custom Data Item (CDI) columns in P3.
     

  3. Either:


  • Locate / Remove the ” (quote) symbol that starts any of the CDI values, who is unmatched with a closing ” (quote).
     
    (OR)
     

  • Delete all CDI values.
Fix:

Workaround 2: (for those with access to SureTrak)


NOTE: The following method will remove all CDI’s from the original project.  As a result, they will not be available once imported into Project Management.



  1. Open the Concentric/P3 project in SureTrak.
     

  2. Click: File, Save As
    Change the ‘Type’ to: SureTrak
    Give the project copy a unique name.
     

  3. Click: File, Save As
    Change the ‘Type’ to: Concentric/P3
    Give the project copy a unique 4-character name.
     

  4. Close SureTrak.
     

  5. Re-attempt the import into Project Management

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